Privacy Policy

MANA COMMUNICATION LIMITED, operating the website www.imhelia.com or imhelia.com ("we", "our" or "site"), is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following information:

  • Name and email address provided through our contact form
  • Website usage data through Google Analytics
  • Information related to the use of Google reCAPTCHA
  • Location data when using Google Maps on our site

We collect this information only with your explicit consent, which you can withdraw at any time.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries submitted through the contact form
  • Analyze and improve our site's user experience
  • Prevent fraudulent use of our site
  • Provide location and mapping functionality

We process your data based on consent and legitimate interest. You can object to processing based on legitimate interest at any time.

3. Sharing of Information

We do not sell or rent users' personal information. We share information with:

  • Google, for the use of Google Analytics, reCAPTCHA, and Google Maps
  • Service providers who assist us in managing the site and email communications

All third parties we work with are GDPR compliant and have signed Data Processing Agreements.

4. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about site usage. Users can manage cookie preferences through their browser settings or our cookie consent banner.

We use both session and persistent cookies. Session cookies are deleted when you close your browser, while persistent cookies remain on your device for a set period.

5. Your Rights Under GDPR

Under the GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate personal data
  • Right to erasure ('right to be forgotten')
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right not to be subject to automated decision-making, including profiling

To exercise these rights, please use the contact form on our homepage. We will respond to your request within 30 days.

6. Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

In the event of a personal data breach, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

8. International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by using specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated date. For significant changes, we will provide a prominent notice on our website or send you a direct notification.

10. Contact Us

For questions or concerns about this Privacy Policy or your personal data, please use the contact form on our homepage.

You have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal data in a manner inconsistent with your rights or this Privacy Policy.

Last updated: October 8, 2024